Good to Have You Back
Contact Us
Call Us
(212)-519-1420
Office Address
545 W 45th St 3rd floor
New York, NY
10036 USA
Hours
Mon – Fri: 9 AM – 6 PM ET
FAQ
Try Any Engagement Ring At a Store Near You
Browse online, shop in store. Gabriel & Co. offers you to view, wear, and experience any ring in a store near you.
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Select "View In Store”
With the biggest selection of engagement and bridal rings in the industry, take your time and browse all the different collections offered on the website.
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Schedule Appointment
Our dedicated Concierge service team will contact you within 24 hours to arrange your preview at the nearest partner store.
Visit Store
Visit the Gabriel & Co. partner store to try on your rings, discuss customized options and to purchase. No commitments.
U.S. Shipping
We offer free and fast standard shipping on all U.S. orders.
- Delivery times range from 4 to 16 business days, depending on item availability. Business days are Monday through Friday, excluding federal holidays.
- Orders are processed and shipped during our business hours (EST)*: Monday to Friday, 8 AM to 8 PM.
- We do not ship to freight forwarding addresses or PO Boxes.
- Once your order is shipped, you will receive a confirmation email with a tracking number. You can track your order by logging into your account or visiting the Customer Service page.
- Please note that all orders require a signature upon delivery.
International Shipping
Currently, we only ship to the U.S. via this website and to Canada through our Canadian site.
- Please note that customers are responsible for any applicable customs duties and taxes.
- We can only ship to an address that matches the billing address on your payment method. Once your order has been shipped, item changes are not permitted.
- If you’re located outside the U.S. or Canada, feel free to reach out to our Concierge Team for further assistance.
30-Day Free Returns
We offer free return shipping on all online purchases made through our website.
To make returns easy, we provide a prepaid UPS return shipping label. If you’re not completely satisfied with your purchase, you can return it within 30 days for a full refund.
How to Return Your Purchase:
- Option 1: Start your return easily through our online portal.
- Option 2: Contact our Customer Service team via email at (hello@gabrielny.com), live chat, or by phone at (212) 519-1420 to request a return.
Return Instructions:
1. Place the item(s) in the original shipping box or any other suitable box.
2. Seal the box securely and attach the UPS return shipping label to the outside.
Once your purchase is ready for shipment or pickup, our return policy begins.
Return Conditions
To ensure a smooth return process, please follow these conditions:
- Items must be returned in their original condition with the security tag still attached.
- The RA# (Return Authorization Number) must be clearly written or placed on the return package.
- If multiple returns are being shipped in the same package, please include the corresponding RA#s for each item on the package.
- Merchandise must be shipped with pre-paid postage to the address provided on the RA label. We recommend insuring the package for the full purchase price of the items for coverage.
Returns or repairs will only be processed once the package is received. All returns are subject to inspection by our Quality Control team before a refund is issued.